Understanding Air France’s Cancellation Policy: What You Need to Know

Air France offers a few different options for cancelling your flight, but the fees and flexibility depend on the type of fare you purchased and when you cancel. This guide will help you understand Air France’s cancellation policy so you can make informed decisions about your trip.

Key Points to Remember:

• 24-Hour Free Cancellation: Air France offers a 24-hour free cancellation window for all tickets booked at least 7 days before departure. This is a US Department of Transportation rule for flights originating in the US.
• Ticket Fare Type: The cancellation fee (or possibility of a fee-free cancellation) depends on the fare type you purchased. Generally, more expensive, refundable fares allow for easier cancellation than basic economy fares.
• COVID-19 Policies: Air France may have implemented temporary policies due to COVID-19. These could include more flexible cancellation options for certain booking windows. Be sure to check Air France’s website for the latest information https://wwws.airfrance.us/information/covid-19.

Here are some common scenarios to consider:

• Cancelling Within 24 Hours of Booking: If you booked your flight at least 7 days before departure, you can cancel it for free within 24 hours of booking.
• Cancelling a Non-Refundable Ticket: If you purchased a non-refundable ticket, you likely won’t be able to get a refund if you cancel. You may be able to change your flight for a fee, depending on the fare type.
• Cancelling Outside the 24-Hour Window: If you cancel your flight outside the 24-hour window, you will likely have to pay a cancellation fee. The amount of the fee will depend on your fare type.

How to Cancel Your Flight:

• You can cancel your flight online through Air France’s “My Bookings” section https://wwws.airfrance.us/trip.
• You can also contact Air France customer service by phone.

Additional Tips:

• Be sure to read the fare rules carefully before you purchase your ticket. This will tell you what the cancellation fees are for your specific fare type.
• If you need to cancel your flight, try to do so as soon as possible to minimize the cancellation fee.
• Air France may offer more flexible cancellation options due to COVID-19. Be sure to check their website for the latest information.

For more information on Air France’s cancellation policy, you can visit their website or contact customer service at https://wwws.airfrance.us/contact.

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