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If you’re searching for the best airlines for disabled travelers in Des Moines, there are actually a handful of solid choices. Airlines like Delta, Southwest, and Spirit have built up a reputation for decent accessibility and for being pretty accommodating to passengers with disabilities.
Spirit Airlines, in particular, is often praised for letting travelers bring their own wheelchairs and for offering genuinely helpful support at the airport.
Des Moines International Airport has features meant to make travel easier for disabled passengers. You’ll find wheelchair assistance and even special programs for those with hidden disabilities.
Choosing the right airline, and knowing what airport resources exist, can really take the stress out of your trip.
Key Takeways
- There are airlines at Des Moines International Airport that offer good accessibility.
- Being familiar with airport services helps you prepare for a smoother trip.
- Picking the right airline can make your travel experience a lot better.
Top Airlines Serving Disabled Travelers in Des Moines
Some airlines stand out for supporting disabled travelers when flying out of Des Moines. There are differences in how they handle assistance, baggage, and mobility equipment.
Knowing which airlines put in the extra effort can make your trip a whole lot easier.
Leading Accessible Airlines
Delta, United, and Southwest are usually top picks for travelers with disabilities heading out of Des Moines.
- Delta Airlines is known for rarely mishandling wheelchairs and for its helpful customer service.
- United Airlines gets high marks for accessibility and has clear policies for checking mobility devices like scooters.
- Southwest Airlines lets many travelers bring their equipment as carry-ons and has a friendly approach to supporting disabled passengers.
These airlines often work with travel companions and can help with mobility needs. Their enrollment procedures for special assistance are usually pretty straightforward.
Special Assistance Services Offered
Airlines generally offer help from the moment you step into the airport. You can request wheelchair support to get from check-in all the way to your gate.
Most carriers provide:
- Gate-to-gate mobility assistance
- Scooter and mobility device checking with no extra fees
- Priority boarding for disabled travelers and their companions
- Dedicated customer service for accessibility questions
If you sign up for assistance programs ahead of time, things tend to go more smoothly. Airlines also coordinate with Des Moines International Airport, which has ground services to support your travel needs.
Travel Planning and Accessibility Tips
Traveling from Des Moines with a disability means planning ahead. You want to get the best deals, use airport services easily, and understand airline fees.
Knowing how to book special assistance, use airport resources, and avoid surprise charges can make a big difference.
Booking the Best Deals for Disabled Passengers
When booking a flight, it’s smart to call the airline’s special assistance line. Airlines like American Airlines and JetBlue have dedicated phone numbers to help with your needs.
This way you get the right accommodations and support, and you can ask about deals that waive extra fees—like for checked bags or medical equipment.
Some airlines even offer discounts for veterans and families on recreation trips. Book early to secure accessible seating and any required assistance.
Be sure to mention your disability so you can get help with boarding, seating, and in-flight service. Keeping documentation handy, like a doctor’s note, can help avoid delays.
Navigating Des Moines International Airport
Des Moines International Airport has a bunch of services for travelers with disabilities. You’ll find mobility assistance, accessible shuttles, and special parking spots.
The Hidden Disabilities Sunflower Program is available if you want to discreetly show you might need extra help. Airport staff are trained to assist you safely from check-in to boarding.
If you need help with security or luggage, request ground services in advance. Staff can also help families and veterans who need more support.
Understanding Fees and Baggage Policies
Before your trip, check out the airline’s fees related to disability. Airlines aren’t allowed to charge extra for service animals or necessary medical equipment under the Air Carrier Access Act.
Still, some airlines might have hidden fees for checked bags. Many will waive these for disabled travelers, but it’s best to ask when booking.
If you need extra carry-on items—mobility aids, medications, whatever—look up the airline’s rules. It helps you avoid surprise charges and makes packing easier.
Hang on to all receipts and confirmations in case you need to dispute any fees later. It’s a bit of a hassle, but it protects your rights.
Alternative Transportation and Accommodation Options
There are other reliable ways to get around Des Moines besides flying. Buses, trains, and RV services often focus on accessibility.
For places to stay, a lot of hotels and spas offer inclusive features that meet the needs of disabled travelers.
Buses, Trains, and RVing Accessibility
Des Moines’ local buses, run by DART, have wheelchair lifts and priority seating. If you have trouble with regular buses, you can arrange door-to-door paratransit service.
Greyhound buses serving the city include accessible seating and restrooms on some routes. For train travel, Amtrak stations nearby offer ramps and boarding assistance.
If you want more control over your trip, RV rentals with accessibility modifications are available. Companies like Ams Van and Hertz rent out handicap-accessible vans and RVs.
These vehicles make it easier to explore Iowa at your own pace while staying comfortable and safe.
Inclusive Hotels and Spas for All Travelers
A handful of hotels in Des Moines have rooms set up with accessibility in mind. Think roll-in showers, grab bars, lowered counters, and wide doorways.
Baymont by Wyndham and Surety Hotel pop up often as solid picks, especially for their friendly approach to guests with disabilities.
Spas in Des Moines are starting to get the memo, too. More places now offer amenities that actually consider mobility and sensory needs.
If you’re traveling with friends or as a couple, these inclusive hotels and spas might be just what you need for a relaxing stay. Still, it’s always smart to call ahead and double-check what specific accommodations are available.