Sun Country Flights: Getting Your Money Back If You Need To Cancel
Sun Country Airlines offers different flight prices depending on how flexible you need to be with your trip. This guide explains what to do if you need to cancel your Sun Country flight and get your money back.
Free Cancellation Window
Sun Country lets you cancel your flight for free, but only if you catch it early. Here’s the deal: you have 24 hours to cancel without a fee, but only if you booked your flight at least a week ahead of time. This is perfect if you find a super cheap flight but aren’t 100% sure your plans will work out. It gives you a day to think it through without any risk. Just remember, this only applies if your trip isn’t leaving for at least another week. So, no last-minute changes with this perk.
Getting Money Back After 24 Hours
Once the 24-hour window closes, getting your money back can be a bit tougher. The closer you are to your flight, the less likely you are to get all your money back. The type of ticket you buy also matters.
Types of Tickets and Refunds
- Refundable Tickets: These cost more upfront, but you can usually get your money back, minus any fees, even after the 24 hours. There might be some exceptions depending on the exact ticket you buy.
- Non-refundable Tickets: These are the cheapest tickets, but you typically won’t get your money back if you cancel. Sun Country might give you a credit for a future flight instead.
Special Cases: When You Might Get Money Back Even With a Non-refundable Ticket
There are a few situations where Sun Country might give you a refund or credit even if you have a non-refundable ticket:
- Sun Country cancels your flight: If this happens, you can get all your money back, no matter what type of ticket you have. You can also rebook your flight for a later date.
- Sun Country makes a big change to your flight: If Sun Country changes your flight time by a lot, you might be able to get your money back or rebook on a flight that works better for you.
- Medical emergency: If you or someone close to you has a serious medical problem and you can’t travel, Sun Country might give you a refund or credit on a case-by-case basis.
How to Get a Refund
If you need to cancel your Sun Country flight and think you might be eligible for a refund, here’s what to do:
- Online Cancellation: If you booked your flight on Sun Country’s website, you might be able to cancel it directly through your “Manage Trip” section. This is usually only an option if you’re within the 24-hour window or if your ticket allows for online cancellation.
- Phone Cancellation: If you can’t cancel online or your situation is more complicated, call Sun Country’s reservations department at 651-905-2737. A representative can help you cancel your flight and explain your refund options based on your specific ticket and situation.
Choosing the Right Ticket for You
Knowing Sun Country airlines refund policy can help you pick the right ticket when you book your flight. Think about how flexible you need to be with your travel plans and how important it is to get your money back if you have to cancel. If you like to keep your options open, a refundable ticket might be a good idea, even if it costs a bit more.
But if you’re on a tight budget and your plans are pretty firm, a non-refundable ticket could save you some money.
FAQ’s
Yes, but only if you act quickly! You can cancel for free within 24 hours of booking your flight, as long as you booked it at least a week (7 days) before your trip. Think of it as a “get out of jail free” card in case you find a great deal but aren’t sure your plans will work out.
Sun Country offers different ticket options, some you can get money back for if you cancel (refundable) and some you can’t (non-refundable). Generally, refundable tickets cost more but give you more flexibility.
If you qualify for a refund, you can usually cancel online through “Manage Trip” on their website if you’re within the 24-hour window or your ticket allows it. Otherwise, call their reservations team at 651-905-2737.
Absolutely! You can get a full refund no matter what type of ticket you have if Sun Country cancels your flight. You can also rebook for a later date.
Getting money back is unlikely, but you might be able to rebook for a fee.
Refundable tickets cost more upfront but you can usually get your money back if you cancel. Non-refundable tickets are cheaper but you typically won’t get your money back if you cancel.
In some special cases, yes! For example, if you have a serious medical emergency and can’t travel, Sun Country might give you a refund or credit on a case-by-case basis.