Missed Your Connecting Flight? Here’s What to Do Next

Your first flight was delayed. You sprinted through the terminal, only to watch your connecting flight take off without you. It’s stressful, frustrating, and—unfortunately—quite common. In fact, the U.S. Department of Transportation (DOT) reports that about 1 in 5 flight delays leads to a missed connection (source).

Missing a connecting flight doesn’t have to derail your entire trip. Whether the delay was your fault or the airline’s, this guide explains what to do immediately, how to get rebooked, and what rights you have—especially now, as traveler protections continue to improve.

5-Step Quick Checklist

• Head to the airline desk — Secure rebooking as soon as possible.
• Check responsibility — Determine if the airline must cover costs.
• Ask about vouchers — Inquire about meals, hotels, or compensation.
• Use apps and calls — Often faster than waiting in line.
• Plan smarter next time — Book longer layovers and avoid separate tickets.

1. Why Do People Miss Connecting Flights?

Missed connections happen for a variety of reasons, including:

• Flight delays on the first leg.
• Tight layovers (especially those under 45 minutes).
• Gate changes or large airport terminals that require long walks or shuttle rides.
• Immigration or security rechecks, particularly for international transfers.

Tip: Always plan for longer layovers, especially when traveling internationally (at least 90 minutes is recommended), or choose single-ticket itineraries that guarantee airline responsibility for your connection.

2. What to Do Immediately After Missing a Connection

The moment you realize you’ve missed your connection:

• Head to the airline’s transfer desk or service counter to request rebooking.
• Explain your situation clearly and ask about the next available flight.
• Check the airline’s app or website—digital rebooking options are often faster than waiting in line.
• Stay calm and polite—customer service agents are far more willing to help cooperative passengers.

Pro Tip: If the counter line is long, call the airline’s customer service number while waiting. You might secure a seat before reaching the desk.

3. Who’s Responsible: You or the Airline?

Airline Responsibility

You’re usually protected when:

• Both flights are on one ticket or itinerary.
• The delay or missed connection was caused by the airline (e.g., mechanical issues, staffing problems).

In these cases, airlines often provide:

• Free rebooking on the next available flight.
• Meal or hotel vouchers, depending on the length and timing of the delay.
• Compensation, particularly on EU flights or under DOT rules.

Your Responsibility

You may not be covered if you:

• Booked separate tickets on different airlines.
• Missed your flight due to personal delays (oversleeping, taking long breaks, etc.).
• Left the airport during the layover and couldn’t get back in time.

In such situations, you’ll likely need to buy a new ticket or rely on travel insurance for reimbursement.

Tip: Always ask if your itinerary is considered a “protected connection.” If it is, the airline is obligated to assist.

4. What About Meals and Hotels During Long Delays?

When the airline is at fault and your rebooked flight isn’t until the next day:

• Most airlines will offer free hotel stays and meal vouchers—but you often need to ask.
• If no accommodations are available, request approval to book your own and seek reimbursement.

Always get written confirmation or an email from the airline outlining their reimbursement policy before spending money on your own arrangements.

Airline Support for Missed Connections

5. International Flights: Your Rights Under EC 261

If you missed a connection in or from the EU, or on an EU-based airline, EU Regulation 261/2004 protects you. Compensation ranges from €250–€600, depending on flight distance and arrival delay.

EC 261 Compensation Rates

You must submit a claim directly to the airline, though third-party services exist if you prefer assistance. Learn more via the European Commission passenger rights page.

6. How to Prevent Missed Connections in the Future

• Book longer layovers, especially for international transfers (90+ minutes).
• Avoid separate tickets—single-ticket itineraries offer better protection.
• Track your flights in real time via airline apps.
• Sit near the front of the plane if you have a tight connection.
• Consider travel insurance that covers missed connections and extra expenses.

Pro Tip: Frequent flyer status often leads to better treatment and quicker rebooking options when disruptions occur.

Frequently Asked Questions (FAQs)

Will the airline automatically rebook me if I miss a connection?
Yes, if both flights are on the same ticket. Airlines typically place you on the next available flight automatically, but always confirm your new booking.

Do airlines provide compensation for missed connections?
In the U.S., airlines are not required to compensate you unless they are at fault. In the EU, EC 261 offers set compensation amounts for qualifying delays and missed connections.

What if I miss my connection due to customs or security delays?
If both flights are on one ticket, the airline typically rebooks you. If you’re on separate tickets, you may need to purchase a new flight.

Does travel insurance cover missed connections?
Yes, many travel insurance policies reimburse expenses if a covered reason (e.g., flight delays or illness) causes you to miss a connection.

Final Thoughts

A missed connection can feel like a nightmare, but knowing your rights and acting quickly can save your trip. Whether you’re rebooked for free, provided with hotel vouchers, or eligible for compensation under EC 261, being proactive is key.

Bottom line: Stay calm, contact the airline immediately, and use apps and customer service calls to rebook faster. With smart planning—like booking longer layovers—you can prevent many missed-connection headaches in the future.