Sun Country Cancellation Policy: A Clear and Easy Guide for Travelers
Sun Country Airlines offers great deals on flights, but what happens if you need to change your plans? Knowing Sun Country’s cancellation policy can save you money and stress, especially these days when travel can be unpredictable. We are explaining here everything you need to know about Sun Country’s cancellation fees, refunds, and how to change your reservation.
Sun Country Cancellation Policy in a Nutshell:
Sun Country has different fees depending on when you cancel your flight compared to your departure date. Here’s the key information:
- Free Cancellation for 24 Hours: If you cancel your flight within 24 hours of booking your ticket, and your flight is at least 7 days away, you get a full refund with no fees. This applies to regular fares you buy directly from Sun Country’s website or reservation team. It’s important to note that this doesn’t apply to group trips, vacation packages, or other travel add-ons.
- Cancellation Fees Based on Timing: If you cancel outside the 24-hour window, there are fees depending on how far in advance you cancel:
- 60 Days or More Before Departure: No fees! You can cancel for any reason without penalty.
- 14 to 59 Days Before Departure: You’ll be charged a $39 fee for each flight leg you cancel.
- 0 to 13 Days Before Departure: The fee is highest here, at $70 for each flight leg you cancel.
Getting Your Money Back:
- Non-Refundable Tickets: Some Sun Country fares aren’t refundable. If you cancel a non-refundable ticket, you won’t get your money back, but Sun Country might give you a travel credit for future flights. These credits have specific rules about when you can use them, so be sure to check the details.
- Refund Eligibility: If you have a refundable ticket or cancel within the allowed timeframe, Sun Country will refund your ticket to the original payment method you used. It might take some time for the refund to show up in your account, depending on your bank.
Changing Your Flight Instead of Cancelling:
Sun Country also offers the option to reschedule your flight instead of canceling altogether. However, changing your flight may incur change fees depending on the fare type you purchased and the availability of seats on your new desired flight. It’s always best to check the specific fare rules associated with your ticket for any applicable change fees.
Travel Protection and Insurance:
Sun Country’s cancellation policy offers some flexibility, but consider buying travel insurance for extra peace of mind. Travel insurance can cover things like illness, job loss, or travel warnings that might force you to cancel your trip. Look at different travel insurance options to find coverage that fits your needs and budget.
How to Cancel Your Sun Country Flight:
- Manage Your Trip Online: The easiest way to cancel is through the “Manage Trip” option on Sun Country’s website. You’ll need your confirmation number and last name to log in and start the cancellation process.
- Contact Customer Service: If you can’t cancel online, call Sun Country’s customer service team at 651-905-2737. Be ready to provide your confirmation number and any details about your cancellation.
Important Things to Remember:
- Flight Cancellations by Sun Country: If Sun Country cancels your flight, they’ll rebook you on the next available flight or give you a full refund. Check Sun Country’s website or contact customer service for details on their policies for flight disruptions.
- COVID-19 Policy: Sun Country has temporary policies in place due to COVID-19. These may change, so it’s important to check Sun Country’s website for the latest updates on travel advisories and any special cancellation rules during this time.
Fly with Confidence:
By understanding Sun Country’s cancellation policy, you can make informed decisions about your travel plans and minimize any financial surprises due to cancellations. With a little planning and knowledge of the airline’s policy, you can ensure a smooth travel experience with Sun Country Airlines.
FAQ’s:
Yes, you can cancel your Sun Country flight for free if you meet both these conditions:
– You cancel your flight within 24 hours of booking it.
– Your departure date is at least 7 days away from the booking time.
This applies only to standard, published airfares booked directly through Sun Country’s website or reservation team.
The cancellation fee depends on how far in advance you cancel your flight relative to your departure date:
– 60 Days or More Before Departure: No cancellation fee!
– 14 to 59 Days Before Departure: $39 per flight segment.
– 0 to 13 Days Before Departure: $70 per flight segment.
If you cancel a non-refundable ticket, you won’t receive a cash refund. However, Sun Country may issue you a travel credit for the unused portion of your fare. This credit can be used for future travel on Sun Country Airlines, but be sure to check the validity period and usage terms.
There are two ways to cancel your Sun Country flight:
– Online: The easiest way is through the “Manage Trip” option on Sun Country’s website. You’ll need your confirmation number and last name to access your reservation and initiate the cancellation process.
– Phone: Contact Sun Country’s customer service team at 651-905-2737. Be prepared to provide your confirmation number and any relevant cancellation details.
If Sun Country cancels your flight, they will rebook you on the next available flight or offer you a full refund. It’s always best to check Sun Country’s website or contact customer service for specific details on their policies for flight disruptions.
