Table of Contents
Emirates Cancellation Policy: Refunds, Fees & Rebooking Options
Introduction
Emirates is known for its luxury service and global connectivity, but travel plans can change unexpectedly. Whether you need to cancel a flight, request a refund, or modify your booking, it’s important to understand Emirates’ cancellation policy to avoid unnecessary fees and maximize your refund options.
This guide covers Emirates’ cancellation fees, refund eligibility, and rebooking options to help you manage your trip efficiently.
Emirates Cancellation Policy
Emirates’ 24-Hour Free Cancellation Policy
✔ Full Refund: Passengers who book directly with Emirates can cancel within 24 hours of booking and receive a full refund if the departure date is at least 7 days away.
✔ Applicable to All Fare Types: Economy, Business, and First Class tickets qualify for this policy.
✔ How to Cancel: You can cancel through the Emirates website (Manage Booking) or by calling customer service.
📌 Tip: If you booked through a third-party travel agency, check their specific cancellation rules, as they may differ from Emirates’ direct policy.
Cancellation & Refund Policies by Ticket Type
Emirates’ cancellation policy depends on fare type and whether your ticket is refundable or non-refundable.
Refundable vs. Non-Refundable Tickets
Fare Type | Refundable? | Cancellation Fee | How Refund is Issued |
---|---|---|---|
Economy Special | ❌ No | No refund available | No refund (only taxes refunded) |
Economy Saver | ❌ No | High fees apply | Partially refundable (minus cancellation fee) |
Economy Flex | ✅ Yes | May have a small fee | Refund credited to original payment method |
Economy Flex Plus | ✅ Yes | No fee | Full refund available |
Business Special | ❌ No | High fees apply | Only taxes refundable |
Business Saver | ❌ No | Partial refund available | Refund after cancellation fees |
Business Flex | ✅ Yes | Minimal fees | Refund credited to original payment method |
Business Flex Plus | ✅ Yes | No fee | Full refund available |
First Class (All Fares) | ✅ Yes | No fee for Flex Plus | Refund credited to original payment method |
📌 Tip: If you’re unsure about your fare type, check your ticket confirmation email or log in to Manage Booking on the Emirates website.
How to Cancel an Emirates Flight & Request a Refund
If you need to cancel your Emirates flight, follow these steps to request a refund:
Step-by-Step Cancellation Process
✔ Step 1: Visit Emirates Manage Booking.
✔ Step 2: Enter your booking reference number and last name.
✔ Step 3: Select Cancel Flight and review cancellation fees (if applicable).
✔ Step 4: Submit the cancellation request and apply for a refund (if eligible).
✔ Step 5: Wait for Emirates to process the refund, which typically takes 7–14 business days.
📌 Tip: If your ticket is non-refundable, you may still be able to reschedule your flight or use the value as credit for future travel.
Emirates Cancellation Fees
The cancellation fee depends on fare type, route, and timing of the cancellation.
Fare Type | Cancellation Fee (Approximate) | Timeframe for Cancellation |
---|---|---|
Economy Special | No refund allowed | Anytime |
Economy Saver | $200–$300 per ticket | Before departure |
Economy Flex | $75–$150 per ticket | Before departure |
Economy Flex Plus | No fee | Before departure |
Business Saver | $400–$600 per ticket | Before departure |
Business Flex | $100–$300 per ticket | Before departure |
Business Flex Plus | No fee | Before departure |
First Class | No fee for Flex Plus | Anytime |
📌 Tip: Cancelling closer to departure may result in higher fees or loss of refund eligibility.
Can You Get a Refund for an Emirates Flight?
Refund Eligibility
✔ Refundable tickets (Flex & Flex Plus) are eligible for a full refund.
✔ Non-refundable tickets (Special & Saver fares) only refund government taxes, not the base fare.
✔ If Emirates cancels your flight, you are entitled to a full refund or free rebooking.
How Refunds Are Issued
✔ Refunds are processed to the original payment method (credit card, debit card, PayPal, etc.).
✔ If paid with Skywards Miles, the miles are recredited to your account.
✔ Refunds typically take 7–14 business days to process.
📌 Tip: If you booked through a travel agency, you must request a refund through them directly.
Rebooking & Flight Change Options
If you don’t want to fully cancel your flight, Emirates allows rebooking or converting your ticket into future travel credit.
Changing Your Flight Instead of Cancelling
✔ Modify your dates or destination through Emirates’ Manage Booking.
✔ Change fees may apply unless you booked a Flex or Flex Plus fare.
✔ Emirates allows one free change for select fare types.
Converting Your Ticket into Travel Credit
✔ You can convert your ticket into an Emirates Travel Voucher for future flights.
✔ Vouchers are valid for 12 months and can be used for any Emirates flight.
✔ No change fees apply if you rebook within the travel voucher period.
📌 Tip: If you’re unsure about your future plans, a travel voucher may be a better option than canceling outright.
Emirates Cancellation Policy for Award Tickets (Skywards Miles)
If you booked using Emirates Skywards Miles, different cancellation policies apply:
✔ Award tickets are refundable, but with fees depending on your fare type.
✔ Miles are recredited after cancellation, but a miles redeposit fee applies (usually $50–$100).
✔ If your flight is canceled by Emirates, you receive a full refund of miles + taxes.
📌 Tip: If you booked with Emirates Miles + Cash, only the cash portion may be refundable (depending on your fare class).
What to Do If Emirates Cancels Your Flight
If Emirates cancels your flight due to operational issues, weather, or travel restrictions, you are entitled to:
✔ A full refund (including non-refundable tickets).
✔ A free rebooking on the next available Emirates flight.
✔ Accommodation if the delay is overnight (for eligible long-haul flights).
📌 Tip: If your flight is canceled last minute, contact Emirates customer support immediately to request a refund or alternative travel options.
Final Thoughts on the Emirates Cancellation Policy
Emirates offers flexible cancellation and refund options, but cancellation fees vary based on fare type. Before canceling, check if rebooking or converting your ticket into travel credit might be a better option.
Key Takeaways
✔ 24-hour free cancellation if booked directly with Emirates.
✔ Refundable fares (Flex & Flex Plus) get full refunds, non-refundable fares only refund taxes.
✔ Cancellation fees range from $75 to $600, depending on fare type.
✔ Emirates Skywards award tickets can be canceled, but redeposit fees apply.
✔ If Emirates cancels your flight, you are entitled to a full refund or free rebooking.
📌 Plan ahead, check fare rules before booking, and use travel credit options to maximize flexibility!